Specialized DJI repair in downtown Curitiba, taking in drones from all over Brazil. You approve the quote before any part is replaced, follow every step through photos and videos and, in most cases, get your drone back within 3 business days.
Most drones reach us after a crash, with the gimbal, an arm or a motor affected. Pick the equipment and what happened: WhatsApp opens with the message ready, and a technician replies.
If the app shows a warning (gimbal, GPS or compass, sensor, ESC), send a screenshot too.
We hear them every week from people who come to us after trying somewhere else. Every part of the way we work exists so none of this happens to you.
“I sent my drone and heard nothing for weeks. I had to call just to get any news.”
You get an update at every step, with photos and videos: when the drone arrives, during diagnosis, repair and testing.
“They said a week. It turned into a month, and nobody could tell me when it would be ready.”
That's our standard, not a rush fee. When a repair depends on a part we don't have in stock, we tell you in the quote, before you approve.
“The quote said one thing. Once they opened it up, it was something else.”
Diagnosis first, then an itemized quote. No part is replaced without your OK.
“They charged me for a part I'm not even sure they replaced.”
The fault is shown on photo and video before anything is replaced. Every part we replace goes back to you with the drone.
“I'm afraid to ship it and have it arrive broken.”
We create the shipping label and show you how to pack. When it arrives, the unboxing is recorded: you see how the drone arrived before anything else happens.
“They fixed it, and it came back with a different problem.”
After the repair, the drone goes through bench and flight tests. Only then does it go back to you. The parts we supply have a 6-month warranty.
“I paid them to look at it and in the end they didn't even fix it.”
Diagnosis costs R$ 200, because the drone has to be opened and tested to find the real fault. If you approve, it's deducted from the repair. If you decide not to repair, you pay for the diagnosis and the drone goes back to you.
“They told me the repair wasn't worth it and I should just buy a new one.”
We can trade your aircraft for a new one, at a much lower price than buying a new drone, with a 1-year warranty.
“The rep didn't know anything, and the technician only spoke in jargon.”
On WhatsApp you talk directly to the technicians, no call center. You don't need to understand electronics: we show you on photo and video what broke.
Cancelled shoots, late deliveries, clients waiting for an answer. If you fly for a living, you can't be without your gear for weeks, or not know when it's coming back.
Four steps. At every one, you know what's going on.
On WhatsApp, with a photo or video if you have one. You leave the chat knowing the next step.
By Correios with the label we create, by courier in Curitiba or straight to the shop.
The diagnosis comes with photos and video, and the quote is itemized. Nothing is done without your OK.
The drone comes back tested, with the replaced parts. New parts carry a 6-month warranty.
Without having to ask.
Far away, short on time or prefer to hand it over in person: there's an easy way for each case.
Send us your address on WhatsApp and we create the shipping label and send it to you. Shipping is included in the quote.
Our motorcycle courier collects the drone wherever you are and returns it after the repair.
Rua Conselheiro Laurindo, 825, suite 802, next to Av. Visconde de Guarapuava.
Got a cheaper quote elsewhere? Send us a screenshot. We match competitors' offers, with parts of the same quality and the same 6-month warranty.
Send the quote5.0across 510+ Google reviews (translated from Portuguese)
In a survey of 1,003 customers, more than a third came to us through a referral. After referrals, the most cited reason for choosing Drone Lotus was trust and transparency.
Customers picking up their drones at the shop.
Real repairs, and customers from several cities telling how it went.
More behind the scenes on Instagram (@dronelotusdji, 16.3k followers)
DJI's whole camera drone lineup. Don't see yours? Ask us on WhatsApp
Crashes and impacts · gimbal and camera · boards and micro-soldering · signal and transmission · arms and motors · GPS and IMU · ESC · remote controllers · water damage.
The Mavic 2 and the professional lines: Enterprise, Matrice and Agras spraying drones. We don't service older models that use the DJI GO 3 and GO 4 apps (except the Mavic 2).
The stronger the color, the more customers in that state. From far away, the drone comes by Correios with the label we create, and you follow every step from wherever you are.
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Drone Lotus is an independent repair shop specialized in DJI, owned by partners Daniel Douglas and Landerson Sardinha. There's no call center and no middleman: the person you talk to on WhatsApp is the one who knows your drone inside out.
We're in downtown Curitiba, next to Av. Visconde de Guarapuava. We recorded a video of the way here so you don't get lost.
Don't see yours? Ask us on WhatsApp
It depends on the model and the fault. Tell us on WhatsApp what happened (photos or videos help) and we'll give you an idea right away. The exact price comes from the diagnosis, itemized, before any repair work.
Diagnosis costs R$ 200, because the drone has to be opened and tested to find the real fault. If you approve the quote, it's deducted from the repair.
You pay for the diagnosis (R$ 200) and the drone goes back to you. No part is replaced without your approval.
The usual turnaround is up to 3 business days. We confirm the exact time as soon as we've assessed your drone. If the repair depends on a part we don't have in stock, we tell you in the quote, before you approve.
Send us your address on WhatsApp and we'll create a Correios shipping label and send it to you ready to use. You pack the drone (we show you how), stick on the label and drop it off. Shipping is included in the quote. It works from anywhere in Brazil.
We guide you on packing so the drone travels protected. When the box arrives, the unboxing is recorded on video: you see exactly how the drone arrived, before any diagnosis. On the way back, it's packed with care.
You get an update at every step, with photos and videos: arrival, diagnosis, quote, repair and testing. You don't have to keep asking. And if you want to talk to us, just message us on WhatsApp: the person who replies is the one doing the repair.
Yes. The parts we supply have a 6-month warranty, twice the 90 days required by Brazilian law. The drone comes back bench- and flight-tested, and you get the replaced parts back.
Before shipping, take out the memory card and keep it with you. That way your photos and videos stay safe and don't travel with the drone.
Yes. In Curitiba our courier picks up the drone wherever you are and brings it back after the repair. Pickup is included in the service.
Better not. If a warning came up or a part got bent, turn it off, keep any parts and screws that came loose, and send us photos and a screenshot of the warning on WhatsApp. Flying again or opening it at home usually makes the damage worse.
Don't try to turn it on and don't charge it. Remove the battery, dry the outside with a cloth and contact us as soon as possible: the sooner it reaches the bench, the better the chance of saving it.
Yes. Better to find a hidden problem on the bench than in the air.
It depends on the fault. With the quote in hand you can decide calmly. And if the repair isn't worth it, there's a good alternative: we can trade your aircraft for a new one, at a much lower price than buying a new drone, with a 1-year warranty.
Yes, we issue official invoices (nota fiscal), including for companies. You can pay by Pix, card or boleto.
DJI's whole camera drone lineup (Mini, Air, Mavic 3 and 4, Neo, Flip, Avata, Lito), the Mavic 2 and the professional lines: Enterprise, Matrice and Agras spraying drones. We don't service older models that use the DJI GO 3 and GO 4 apps, except the Mavic 2.
Yes. Message us in English on WhatsApp and we'll reply in English.
Send us a message telling us what happened. The person who replies is the one who'll fix it.
